FAQs

Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.

Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

Our office is open Monday through Friday. As our schedule is subject to change, please call to confirm office hours.

To make an appointment, please call our office. To ensure the best use of time, for both our clinicians and patients, all of our office visits are by appointment only.

Please call our office to confirm whether we accept your child’s specific insurance plan before scheduling an appointment. Our team is happy to answer questions about insurance participation. For details about your coverage, benefits, and out-of-pocket costs, please contact your insurance company directly.

Our dedicated pediatric team is available 24/7 to provide pediatric after-hours urgent care. Call our office for urgent concerns.

We also encourage you to check our child health resources before calling for after-hours urgent care. 

For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours. 

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, children, teens, and young adults, and are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. 

They also provide parents with support and advice on concerns such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's care and follow-up visits with the pediatrician of your choice. When your child is ill and needs to be seen the same day, they may see any one of our care providers.

Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.

Immunizations are vital shots given to children at various ages to protect them from serious and potentially fatal childhood diseases. Ensuring your child receives these immunizations on schedule is the best way to safeguard their health. The American Academy of Pediatrics reports that vaccinations have decreased infections from vaccine-preventable diseases by over 90%. 

If you have any concerns about vaccinations, feel free to contact our office. We're here to help!

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.

If your child needs to see a specialist, please contact our office before scheduling the appointment to discuss obtaining a referral. Referrals are issued only for chronic conditions that have been evaluated in our office within the past six (6) months and when deemed medically necessary by our physicians.

Referrals for new concerns require an office visit so that our physicians can evaluate your child and determine the need for a referral.

Please allow up to seven (7) business days for processing. We do not process urgent, same-day, or backdated referral requests.

We will contact you as soon as possible if a result requires urgent attention. The clinician who ordered the test will review the results and let you know about any needed follow-up. Turnaround times vary by test. If you have not heard from us within five business days of your child’s test, please call our office so we can check its status.

For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed. Please allow 3 business days for most prescriptions and up to 5 business days for specialty medications to be processed.

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions. 

While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, an iron-fortified, milk-based infant formula is a good alternative. 

We will gladly discuss your diet and feeding concerns at your child's well-care visit.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with your child's pediatrician at your child's well visit.